Help Desk
*The Hervey Bay Mac Users Group is not financially affiliated or associated with any sponsors or commercial computer business.*
This is where you can ask questions about problems you are having with your Mac. If you need help setting up a new Mac, want to upgrade your OS, install new software, are switching from a PC or just need some tuition on the Mac, we can help
*YOU DO NOT HAVE TO BE A MEMBER OF HBMUG TO REQUEST ASSISTANCE*
Email Ken (DocOnMac) at info@hbmug.com or call 4125 4716 or 0417 319 758
If you need a home visit I can arrange that. If I am unable to help, I can consult with other members of HBMUG for you.
Currently, there is NO Apple Authorised Repairer in Hervey Bay or Maryborough.
If you have problem with your Mac and it is still under Apple 1 year warranty or 3 year AppleCare, contact Apple Support 1300 321 456 direct, or the dealer where you bought it for advice. (Make sure you have your Mac serial number available when you ring)
For warranty and AppleCare repairs, The nearest Authorised Apple Repairer is Bundaberg Technology Solutions, 4154 2438 1/270 Bourbong Street, Bundaberg http://www.bundabergtechnology.com/
In the meantime Josef, (Wapples) Phone 0408 258 543http://www.startlocal.com.au/computing/networking/qld_maryborough/Wapples_1860033.htmlwho is a member of HBMUG has offered to assist with repairs to Macs that are not under Warranty or AppleCare
Dynatec Computers, Phone 4124 2844, 110 Old Maryborough Road, Pialba, http://www.dynatec.com.au/ have taken over the business of Widebay Technology and can offer repairs to Apple Mac computers that are NOT under Warranty or AppleCare. It is possible that they might be able to offer Warranty work in the future.
Masterlink Computers, 4125 5077 Shop 5/486 The Esplanade, Torquay, http://masterlinkcomputers.com.au/ have a technician with some Apple Mac experience and he may be able to assist with hardware repairs to Macs that are not under Warranty or AppleCare
It is hoped that Axiom Computers, Apple Reseller in Maryborough will shortly have an Authorised Apple Technician in house.
I am always available to help with most other non-hardware problems as usual. *See Help Desk*
** IF YOU do CONTACT ANY OF THE ABOVE LOCAL COMPUTER FIRMS, Please MAKE SURE YOU MENTION THAT YOU ARE A MEMBER OF HBMUG (if applicable) **
Members will be notified when an Authorised Apple Repairer becomes operational in Hervey Bay and/or Maryborough
